Customer Services Careers About our Customer Services Team

Our team love building emotional connections with our customers and delivering an amazing experience, whether that’s chatting over the phone, via online chat, by email or on a virtual fitting call! Our days involve everything from processing customer orders, exchanges and refunds, to giving our customers expert fitting and style advice!

Meet Some of the Team

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HollyTraining Assistant

I love working at Bravissimo; it’s great to work within a team of people who really care about our customers and the positive impact we can have on someone’s day. Our Customer Services team speak to hundreds of women a day. Those conversations can help answer functional questions but they also have the power to uplift and encourage. We can help women who have found bra shopping frustrating understand that they are no longer alone; they feel heard and understood!

LizTeam Lead

I'm Liz, one of Bravissimo's Customer Services Team Leads. My main responsibility is helping to plan the day for the team, so we can help as many customers as we can! I love working at Bravissimo because I enjoy speaking to our customers, and I get to help them find a style they love and feel amazing in!

AndreaCustomer Consultant

My role involves building a rapport with our customers, letting them know that they're talking to real women who have similar experiences to them. I'm involved with helping customers all around the world to find styles and sizes that make them feel amazing! I get a real buzz being able to help women find their feel-good fit.

Our Application Process

After submitting your application, our recruitment team aims to be in touch with you within 7 days (please note this could take longer during busy periods). If you progress to the next stage, we will be in touch to invite you to a telephone or video interview. If you’re successful at this stage, depending on the role that you have applied for, you’ll then be invited to an in-person interview as a minimum. You can view our recruitment privacy policy here.